Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-umm-suqeim-dubai.terratrek.net (hereafter referred to as “Hot Air Balloon Umm Suqeim Dubai,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://hot-air-balloon-umm-suqeim-dubai.terratrek.net
  2. All applications, services, and products offered by Hot Air Balloon Umm Suqeim Dubai
  3. Any third-party platforms or services linked from our website, which have their own privacy policies that govern data collection and usage. Please note that this policy does not extend to these external platforms.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites associated with this Privacy Statement.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account, such as username, registration date, and security information.
  2. Payment Information: Payment details used for transactions on our platforms, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data about your financial status or history, which may be collected for payment processing or to assess credit risk.
  4. Purchase Information: Records of products or services you have purchased from us, including order details, delivery addresses, and purchase amounts.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with our services.
  9. Product Information: Details about products or services you express interest in or purchase from us.

We collect this data through several means, including:

  • User input forms and profiles
  • Interactions with our applications and websites
  • Automated technologies, such as cookies and tracking pixels
  • Third parties who provide us with user data, subject to their privacy policies

Cookies

Hot Air Balloon Umm Suqeim Dubai uses cookies for various purposes, enhancing your user experience and providing valuable insights. Cookies can be categorized as:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our websites and applications. They enable features like login, secure payments, and language preferences.
  2. Preference Cookies: These store user preferences to provide customized experiences on subsequent visits.
  3. Analytics Cookies: Used by analytics service providers to track website usage, gather statistical data, and improve our services.

You can manage your cookie settings through your browser’s configuration, but please note that disabling certain cookies may impact your user experience.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (depending on your jurisdiction)

The privacy laws in different regions grant individuals specific rights regarding their personal data:

  • Access: You have the right to request access to the personal information we hold about you.
  • Rectification: You can ask for corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Under certain circumstances, you may request the deletion of your personal data.
  • Restriction: You may request restrictions on the processing of your data in specific situations.
  • Portability: You have the right to receive a copy of your data in a structured format and transfer it to another controller.
  • Objection: You can object to the processing of your data for specific purposes.
  • Non-Discrimination: Laws may prohibit discriminating against individuals who exercise their data privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team at:

Changes to Policy

Hot Air Balloon Umm Suqeim Dubai reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions regarding this Privacy Policy or your data, please contact us: